TESDA Free Front Office Services Online Certification Course


Do you want to get your certificate online and start a new career as a Customer Service Representative or Telephone Operator? For those looking for a new job, TESDA offers an online course. Front office services provide the best customer service, optimize phone calls, and greet all of your guests warmly. TESDA has made an online training course available to prepare you for work as a receptionist, switchboard operator, or other similar positions. This course is jam-packed with tips, tools, and techniques that will help you reach out to your customer base professionally. 

You can take advantage of our country's numerous opportunities if you have a TESDA certificate. This online course will teach you how to get the training you require quickly and easily. TESDA is the government agency in charge of technical skill training and education. Its goal is to help Filipinos grow through learning, whether face-to-face or online so that it can reach Filipinos both locally and internationally.

What are front office services?

Customers receive front-line services from front-office services. It involves welcoming, processing, providing a concierge, customer service representatives, and supporting guests at a business location.

Who is this course for?

The abilities of learners who perform some front office service functions will be improved by this course. They work as administrative assistants, receptionists, switchboard operators, customer service representatives, or their equivalents in public or private institutions and government offices.

What will I learn in the course?

The TESDA Front Offices Services Training Course will give you a thorough understanding of a front office staff's duties and responsibilities. You will learn about the essential roles of front office staff, the characteristics and qualities of an effective front office assistant, and the front office setup and equipment. and how to effectively perform clerical procedures such as office document processing, data entry, storing and organizing front office documents, and being familiar with various front office forms, systems, and procedures. Your knowledge, skills, and abilities will be expanded to assist you in meeting your work objectives as a professional front-office staff member.

Why should I take this course?

Firstly, it is FREE. Secondly, you can register, enroll and get your certificate in the comfort of your home. Thirdly, you can take your classroom experience to the next level with this convenient, accredited course.

How to Register and Enroll?

To Register

  1. On the TESDA Online Program website, https://e-tesda.gov.ph/ click the Login link.
  2. After clicking the "Login" link, you will be directed to the login page. Is this your first time here? column, then select "New Account" by clicking the link there.
  3. Fields marked with an asterisk (*) are required fields; complete them. If you don't submit the required data, you won't be able to register. When you've finished filling out the data in the registration form, click the "Create my new account" button.
  4. After you register for an account, a message will be delivered to your email address. To activate your account, simply click the link in the email that was sent to you.

To Enroll

  1. Before you can enroll in a course, you must first create an account on our TOP website.
  2. Enter your registered username and password to access the TOP website.
  3. You will be taken to the TOP front page once you have logged in. This page displays a list of available courses. Click on the link for the course you want to take.
  4. Then, click the link for the module you want to take.
  5. Click the "Enrol me in this course" link on the left side of the navigation pane, under the administration panel.
  6. A message box will appear asking if you are certain you want to participate in the module. To proceed, click the "Yes" button.

How to Get a Certificate?

To get your certificate, you must pass the exam or evaluation. For more information, contact the TESDA directly at tesdaonlineprogram@tesda.gov.ph Tel. No.: (+632) 893-8297. You can also contact or visit the nearest TESDA office.

All TESDA courses are available online, 24/7 to anyone from anywhere in the world who can access the internet and is interested in having a certificate that is recognized and accepted locally and internationally.

Now that you're aware of the benefits of learning online, why don't you go ahead and enroll in this online course so you can start right away?

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